About Us

Med-Aid LLC is a privately held, third-party orthotic and orthopedic DME soft goods service based in Orange, Connecticut. We provide high quality orthopedic braces and DME soft goods to patients on behalf of physicians’ offices, hospitals, urgent care walk-in clinics, surgery centers, and other healthcare facilities. We take pride in knowing that our combination of exceptional products and customer service allows patients and healthcare facilities to achieve the best possible outcomes. Our goal is to make the process of providing orthotics and orthopedic DME soft good items to patients and healthcare facilities as easy as possible, and to provide a common sense solution for healthcare practices in a challenging and ever-changing health care industry.

A prescription from a physician, patient demographic information, and patient insurance information is all that is needed for the process of an orthotic or orthopedic DME item to be provided to a patient by our company. We are contracted with every major healthcare insurance company in Connecticut, which maximizes benefits for our patients.

For DME soft good items, we can set up a customized closet within your healthcare facility, so a patient can receive the necessary soft good item at the time of their visit, without the practice having to bill that item. This service is called “Stock and Bill.” This makes the process of providing the item very convenient for both the patient and facility. The facility can save a significant amount of money by not having to purchase an inventory of these products themselves, while still having them available for patients at the time of their visit.

You will find our reputation, experience, and service speaks for itself. We look forward to providing the type of care and service that you and your patients deserve.